Manager – Risk Management
Overview
The Risk Management Manager serves as the insurance specialist for the club and affiliated organizations. The Risk Management Manager is responsible for overseeing the club’s day-to-day risk management administration and claims management processes, which includes all club insurance plans and programs. The Risk Management Manager is responsible for monitoring, handling and measuring operational and economic risk exposures in order to minimize risk and place coverage to offset losses that may have otherwise negatively impact the club’s efficiency or impede achievement of club goals. The Risk Management Manager works closely with club departments to evaluate and eliminate risk by monitoring exposures and establishing and implementing policies and procedures to reduce overall risk to the organization.
Responsibilities
Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
- Develop, implement and administer comprehensive risk management programs with appropriate policies and procedures that protect the club’s assets and interests.
- Responsible for reporting claims to proper service providers and monitoring record-keeping systems, including but not limited to accurate payment of claims and expenses; obtaining signed releases; reviewing and reporting of reserve estimates and analyses regarding claim experience and loss history; and maintaining required lists of real property, vehicles, and other specified types of property and informing insurers of changes as required.
- Coordinate insurance policy review and renewal activities in conjunction with designated insurance brokers, including but not limited to preparation of policy applications; managing activities of designated insurance brokers; verifying that policy quotations conform to minimum requirements; and participate in periodic reviews of third-party claims administrators.
- Responsible for the monthly insurance expense projection process.
- Ensure all insurance bills are accurate and paid in a timely basis.
- Ensure certificates of insurance are issued and/or received as stipulated in various contracts.
- Responsible for Worker’s Compensation administration. Act and make decisions on behalf of the organization regarding insurance and worker’s compensation matters. Develop and implement strategies for reducing Worker’s Compensation costs.
- Ensure that proper recordkeeping, analysis and reporting is performed to provide information to management on risk related activities and to meet regulatory requirements.
- Collaborate with internal and external sources to assist in proper claim handling and procedures.
- Process claim payments, premium payments, and receivables.
- Assist in the review of major contracts, proposed facilities, and/or new program activities for loss and insurance implications.
- Respond to general risk management inquiries such as coverage and liability, including but not limited to reporting claims and incidents as required by insurers.
- Direct insurance negotiations with brokers and carriers to obtain the most appropriate types of coverage.
- Provide advice on changes in federal and state legislation that may impact the areas of insurance and liability.
- Prepare and present financial and departmental reports to management.
- Oversee all internal claims investigations.
- Other projects and duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Proven experience building effective relationships with key stakeholders
- Ability to influence and build sustainable relationships with strategic partners at all levels
- Excellent oral and written communication skills, interpersonal skills, multi-tasking abilities, and the ability to deal with diverse constituencies
- Strong computer competency, to include proficiency in Microsoft Word, Excel, and PowerPoint, and web-based and social media applications
- Demonstrated attention to detail, professional attitude, and ability to maintain confidentiality
- Knowledge of business management and financial operations, risk management policies and procedures, insurance contract coverage, conditions and policy language, insurance law and related safety and health regulations, knowledge of benefit programs and coordination practices, claim and reserving practices, risk management service providers and industry practices
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university in Accounting, Finance or a related field and a minimum of five years of related experience.
Computer Skills
To perform the job successfully, an individual should have knowledge of Microsoft office software including Word, Excel, PowerPoint, Access, Outlook, and Internet Explorer.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to outside weather conditions, which may include heat, cold and various forms of precipitation.
The employee is occasionally exposed to moving mechanical parts.
The noise level in the work environment is usually moderate.
Requires some business related travel.
Work Hours
Business hours are Monday – Friday 9 am – 5pm, however, additional hours may be required on weekends, evenings and some holidays.